Episode 26 – When to Work and When to Delegate: Navigating the Balance of Leadership

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Imagine being a general counsel or a law firm partner racing against time, juggling among contract drafting, meeting with the board, and team management.

In these moments, handling tasks personally often feels like the fastest route. Yet, this instinct leads not only to personal burnout but also to missed opportunities for team development. Over time, dependence on a single person as the fulcrum of every decision and action weakens the collective strength of the group and creates a fragile system vulnerable to inefficiency and stagnation.

Why Holding On Feels Safer

The belief that doing things oneself is the fastest and most reliable solution is deeply ingrained in many professionals. This mindset often masks fears of losing control, appearing replaceable, or burdening others. There can be guilt in assigning additional responsibilities to junior lawyers or anxiety that only personal effort can achieve perfection. However, overloading tasks onto oneself inevitably limits overall effectiveness. Research by Gallup shows that effective delegation can boost revenue by 33%, demonstrating that delegation is not a concession but a deliberate strategy for sustainable success.

Delegation is far more than the transfer of tasks. It frees up valuable time for strategic thinking and unlocks hidden potential within the team. By trusting others with responsibilities, a leader can create space for growth, learning, and innovation. The role shifts from micromanaging to fostering talent, much like a coach focusing on the development and performance of the entire team. This shift builds a more agile, resilient, and motivated working environment, where responsibility is shared, and success is collective.

Knowing When to Delegate and When to Dive In

Mastering the balance between delegation and personal involvement is a fundamental leadership skill, whether for a senior associate, a law firm partner, or a general counsel. Delegation is appropriate when tasks align with a team member’s strengths. For instance, creative projects are best entrusted to those with innovative thinking, while client interactions can become learning opportunities for junior associates. Delegation should also occur when routine or repetitive work starts to erode the time needed for strategic reflection or when new, urgent priorities emerge that demand focus and leadership.

However, certain tasks call for direct involvement. Mission-critical activities requiring specialised expertise must remain in the leader’s hands. Sensitive issues, such as performance evaluations or confidential matters, also demand personal attention and careful handling. In cases where the team has yet to develop the necessary skills, stepping in is not only necessary but also an opportunity to mentor and prepare others for future delegation.

Six Tips for Effective Delegation

  1. Match Tasks to Strengths. It may seem obvious, but it’s a good starting point. Aligning tasks with natural strengths ensures success and builds confidence. Hypothetical example: When a team member known for meticulous attention to detail is assigned data analysis, the resulting insights empower informed decisions.
  2. Clarify Outcomes and Be Specific with the Task. Rather than saying “Prepare a legal brief,” specify the task: “Draft a five-page legal brief focusing on procedural objections and the latest case law regarding contractual liability, by Friday 8 pm CET”. This clarity is illustrated by a scenario where a clear brief leads a team member to exceed expectations, learning not just what to do, but why it matters. Plus, it saves you endless back-and-forth emails and last-minute corrections. 
  3. Equip and Empower. Provide necessary resources and training. How about using ai tools to transform routine task into an opportunity for innovation? Sometimes, it just take a couple of small steps to shift from micromanagement to results-focused oversight.
  4. Embrace Imperfection as a Learning Opportunity. t’s highly unlikely that delegated work will turn out exactly the way you would have done it. But instead of discouraging effort, these missteps can become valuable lessons, for your junior and for you. As Captain Jack Sparrow wisely puts it: “The problem is not the problem. The problem is your attitude about the problem.”
  5. Celebrate Achievements Openly.Acknowledge your teammate’s work in public, whether it’s a shout-out during a team meeting, a compliment in front of a client, or praise on social media. This not only boosts morale but also builds trust and inspires others to step up and tackle new challenges with confidence and energy.
  6. Use a delegation checklist. Before delegating any task, consider these questions. Does the task match the team member’s strengths or contribute to their development goals? Have expectations and deadlines been clearly communicated? Is the necessary support in place to ensure success? Have I established a framework for feedback and follow-up?

        Letting Go: A True Test of Leadership

        Delegation is a skill that strengthens with every opportunity to practice it.

        Start by entrusting a single task this week and observe the emerging capabilities of your team member. As the delegation muscle grows, so does the ability to focus on strategic, high-impact priorities. This approach echoes the sentiment of being unwavering in vision while remaining adaptable with details; a mantra that drives effective leadership.

        Delegation is not about relinquishing control but about multiplying impact. By distributing responsibilities thoughtfully, leadership becomes a catalyst for building a resilient and empowered team.

        Consider which task will be the first to pass the baton, and watch as new strengths emerge across the board.

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